About Us

"Speech, Artificial Intelligence and Language Labs"

World's leading innovator in the field of Speech Technology

European Union. Flag of Europe. Official colors. Correct proportion. Vector illustration
European Union. Flag of Europe. Official colors. Correct proportion. Vector illustration

Founded in 1999, SAIL LABS Technology is a global leading provider of Open Source Intelligence (OSINT) systems and Natural Language Processing technologies, such as Automatic Speech Recognition, which are key elements for media monitoring and analysis.

SAIL LABS focusses on end-to-end systems and tools that can efficiently extract and analyse information from open sources (TV, radio, blogs, social media, etc.) and turn them into actionable intelligence, employing cutting-edge technologies across multiple languages, geographies and sources that have been developed with a focus on the requirements of situational awareness.

Continuous innovation at the leading edge of research drives SAIL LABS’ vision of creating technologies that implement advanced analytic capabilities.

SAIL LABS’ global and trusted network of partners elevates the comprehensive solution to vertical markets across the world.

SAIL LABS is a founding member of the European Open Source Intelligence Forum, EUROSINT, participating in numerous research and commercial projects worldwide.

about us

Our Team

Located in Vienna, the “heart of Europe”, SAIL LABS is 100% Austrian, owned by its employees and venture capitalists.

A team of highly skilled international professionals with a strong background in language technologies is committed to deliver outstanding performance to maintain and extend the company’s global leading position in the market.

Christoph Prinz
Managing Director

"SAIL LABS can proudly look at solid intellectual property, strong products and a common, concentrated vision.”

Gerhard Backfried
Head of Research

"We are member of several renowned scientific and industry associations in the field of language technology participating in worldwide research projects.”

Mark Pfeiffer
Chief Visionary Officer

"Information is crucial for a government‘s and business sustainability and stability"


Our purpose is enabling our customers to achieve their mission and fulfil their responsibilities. We, therefore, create reliable, innovative products and tailored solutions to the needs of the modern decision maker. Improving their situational awareness and understanding, in order to enable timely and informed decisions, resulting in the saving of lives and property.

Our solutions represent a holistic approach from balancing consulting, technical and operational components.

Our experience enables our customers to transform into an organisation ready to meet the modern information challenges that allows them to deal with the vastly growing amounts of unstructured, heterogeneous, multi-lingual, cross-media data.

Our working environment provides opportunities that are challenging and inspiring for career driven individuals, as well as for growth and team development, which bridges the gap between cutting edge R&D and actual real-world deployment.

Our dedication to growth assures our continuing success and profitability for the future. Our willingness to combine prudent risks with hard work, gives us the required flexibility to capture new markets, dominate niches and successfully compete in contested markets.


Personal Values

  • Treat people with fairness, respect and dignity.
  • Recognise and award accomplishment.
  • Foster teamwork and collaboration.
  • Be honest, forthright and trustworthy.
  • Embrace cultural diversity.
  • Accept personal responsibility and accountability.

Corporate Values

  • Respect cultures, ethics, laws and regulations.
  • Honour commitments to customers, shareholders, suppliers, as well as to the community and each other.
  • Establish long term relationships with customers based on mutual trust.
  • Adapt with agility to an ever-changing world.
  • Improve professionalism, performance and reputation continually.
  • Foster innovation, productivity and growth.
  • Always strive for excellence.

Where to find us

SAIL LABS Technology GmbH
Mariannengasse 14
A-1090 Vienna
Tel. +43-1-58095-0
Fax +43-1-58095-580

General Product Information
Tel: +43-1-58095-0
Fax: +43-1-58095-580     

Sales and Solutions
For sales inquiries please contact:
Tel: +43-1-58095-622

Marketing & Press
Tel: +43-1-58095-622 
marketing@sail-labs.com, press@sail-labs.com

Product Support
If you are experiencing any issue with one of our products, please contact:

Office – Executive Assistant
Tel: +43-1-58095-601  

Use the contact form below to send us your questions, or contact any of our departments listed below to speak to us directly.

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Recommended Accommodation in Vienna

Please do not hesitate to contact us via info4speech@sail-labs.com for assistance with accommodation.