submitted to 15th International Conference on Information Systems for Crisis Management, ISCRAM May 20-23, 2018
In 2004, Information Systems for Crisis Response and Management (ISCRAM) was a new area of research. Pioneering researchers from different continents and disciplines found fellowship at the first ISCRAM workshop. Around the same time, the use of social media in crises was first recognized in academia. In 2018, the 15th ISCRAM conference took place and gave us the possibility to look back on what has already been achieved with regard to IT support in crises using social media. With this article, we examine trends and developments with a specific focus on social media. We analyzed all papers published at previous ISCRAMs (n=1339). Our analysis shows that various platforms, the use of language and coverage of different types of disasters follow certain trends – most noticeably a dominance of Twitter, English and crises with large impacts such as hurricanes or earthquakes can be seen.
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