Cross-Media Communication during Crises and Disasters

submitted to EMCSR 2014, Vienna, Austria, April 2014

Traditional and social media are known to be of great benefit for crisis- and disaster communication. In this paper we argue for the combination of these different kinds of media in a cross-media, multi-media and multi-lingual approach, claiming that a combined view will yield superior results to individual media only. We emphasize the importance of analyzing cross-media links to provide valuable insights about the communication structure and -patterns occurring in different stages of a disaster. An approach implementing this combination is presented and the QuOIMA project addressing several of the issues is introduced. After describing the creation of a corpus covering several media in different languages reporting on the Central European floods of 2013, we conclude by presenting some preliminary experiments and findings.

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